For specialist clinics in AustraliaToo many referred
patients never book.
Often nobody
followed up.

GP referrals expire. Patients lose momentum. DrKing captures referral details, follows up automatically and helps book the appointment — so more of the patients your GP colleagues refer actually walk through your door.

20 minutes. No commitment. A healthier practice.

Specialised care. Seamless connection.

DermatologyOphthalmologyENTCardiology& more
1 inbox

for calls, chat, SMS, email and social messages

24/7

AI web chat and
online booking

SMS

reminders and
follow-ups

Monthly

reactivation campaigns
for inactive patients

The referral follow-up gap

Exceptional care.
A missing connection.

Your expertise brings the referrals.
What happens next determines whether those patients ever reach your door.

01 / THE SILENCE

Your GP referrer sent the patient. The patient is waiting. Nobody called them.

Slow referral follow-up is a common revenue leak in specialist clinics. The GP did their job. The patient is ready. But your team didn’t call in time.

Close the follow-up gap
02 / THE WAIT

Long wait lists push patients to competitors.

When a specialist has a long wait list and no communication, patients find another specialist. DrKing helps manage wait lists — and can tell patients when earlier slots open.

Keep your wait list moving
03 / THE EMPTY SLOT

A no-show in a long specialist slot costs you dearly.

Specialist appointments are high-value and long. One no-show doesn’t just waste a slot — it wastes the referral, the GP’s time, and the patient’s trust.

Make every appointment count
Unbookedreferrals each day
×
Your feeper appointment
×
Everyworking day
Real moneya year — lost in the follow-up gap.

Try the sum with your own referral numbers and fees. Appointment values and results vary by clinic.

A little automation. A lot more care.

From referral to arrival.
Without the chasing.

Three simple steps. A connected experience for everyone.

01

DrKing captures
the referral

When a GP referral comes in, DrKing logs the details and starts contact, depending on your setup. Your team reviews and confirms.

FaxEmailOnline portal
02

DrKing books
the patient

AI calls or texts the referred patient, offers available slots, books the appointment, and sends confirmation and pre-appointment instructions.

AI voiceSMSCalendar
03

DrKing manages
the wait list

When a patient cancels, DrKing automatically texts the next patient on the wait list. Fewer empty slots. Less manual wait list work.

Auto-fillPatient updates

Purpose-built for your practice

Behind every smooth appointment,
a thousand details. Handled.

Specialist clinic appointment automation for Australia, from first referral to final payment.

01 / Referral capture & auto-follow-up

A referral comes in.
A conversation begins.

Fewer referrals sitting in an inbox. DrKing captures incoming patient details and starts the follow-up automatically, while your team stays in control. Every referral gets a clear next step.

Turn referrals into relationships
Your referral inbox
JL
Jordan L.
GP referral · Email · Just now
Contacting
AK
Alex K.
GP referral · Portal · 12 min ago
Booked
SM
Sam M.
GP referral · Fax · 25 min ago
Booked
Every referral accounted for
02 / AI voice receptionist

A warm welcome.
When the phone rings.

Answer specialist enquiry calls, help patients find an appointment, and get them booked. DrKing takes care of the call, so your reception team can give the patient in front of them their full attention.

Meet your AI receptionist
A good first conversation.
DrKing AI receptionist
DrKing “I can help you book that consultation. Let’s find a time that works for you.”
Illustrative conversation
03 / Wait list management

A cancellation for one.
An earlier visit for another.

When a slot opens, DrKing automatically contacts the next patient on your wait list. Patients get seen sooner, fewer slots go empty, and your team can stop working through a list of phone numbers.

Put your wait list to work
Your specialist calendar
MONTUEWEDTHUFRI1213141516
10:30 am · Initial consultation
Previously cancelled
Filled
Wait list patient confirmed. Calendar updated.
04 / Pre-appointment questionnaires

Less paperwork.
More time for the patient.

Send pre-appointment questionnaires automatically by SMS or email. Patients arrive prepared, your team has fewer things to chase, and the consultation starts with the conversation that matters.

Make every visit a little easier
Getting ready for your visit
Appointment confirmed
Pre-appointment questionnaire completed
Visit instructions received
All set. We look forward to seeing you.
Prepared before they arrive
05 / Text-to-pay

One simple link.
One less payment to chase.

Collect consultation fees and procedure deposits with payment links sent straight to the patient’s phone. A simple payment experience for them. Less administration for your practice.

Take the friction out of payments
Your specialist clinic
$250.00
Procedure deposit · Illustrative amount
Secure payment linkDelivered
Pay securely
Simple for patients. Connected to your clinic.
06 / Referral analytics

Know where growth
is coming from.

Track referral sources, conversion rates, and revenue per referring GP in one place. Understand which relationships are growing your practice — and where a little more follow-up could make a big difference.

See the full referral picture
Referrals, with a clearer picture

Product illustrations show example workflows and fictional patient details.

Follow-up that doesn’t slip

Referred patients get a prompt follow-up call.
Automatically.

DrKing AI can call referred patients, offer appointment slots and book the consultation, soon after the referral comes in. Your team focuses on the patients in the room.

Explore DrKing voice AI
A little reassurance goes a long way
DRKING AI · EXAMPLE CONVERSATIONHi Jordan, I’m the AI assistant for your specialist clinic. We’ve received your GP referral. Can I help you find a time for your consultation?
JORDANYes, thank you. Do you have anything next Wednesday?
DRKING AIWe have 10:30 am available. Shall I book that for you?
A referral followed up. A patient looked after.

Why DrKing for specialists

Better for your practice.
Better for your patients.

Built around the way specialist care works. And the people who make it happen.

01

More referrals converted

Referrals followed up promptly. More patients taking the next step.

02

Shorter effective wait times

Wait list auto-fill reduces empty slots and gets patients seen sooner.

03

Better GP relationships

GPs see their referrals are being actioned. Their patients feel looked after.

04

Fewer no-shows

Reminders help patients keep their slot. Protect the time set aside for care.

05

Referral source tracking

Know which GPs send the most patients, and where referrals turn into bookings.

06

One unified system

Referrals, bookings, wait lists, payments. Everything working together.

Clinical records stay
in your practice software.

Data is handled in line with what’s agreed for your deployment.

DataMinimisation
AustralianFocused
PrivacyAgreed data handling
PaymentsSecure handling
Keep exploring

Let’s close the gap

Ready to convert more
referrals into patients?

Book a 20-minute demo. We’ll show you how DrKing helps close the referral follow-up gap.

Book Your Free Demo

Your clinic. Your workflow. A demo built around you.

A few things you might be wondering

Good questions.
Clear answers.

A closer look at how DrKing fits into your specialist practice.

Let’s talk about your clinic
Can DrKing capture referrals from fax, email, and online portals?

Yes, depending on your setup. DrKing captures patient details from the referral channels you connect. Your team reviews and confirms — AI handles the initial patient contact.

Does it manage wait lists?

Yes, depending on your calendar or practice software setup. When a patient cancels, DrKing can contact the next patient on the wait list and offer the slot.

Can it send pre-appointment questionnaires?

Yes. DrKing sends questionnaires via SMS/email before the appointment, so patients arrive prepared and you save time during the consultation.

Can it track which GPs refer the most patients?

Yes. DrKing’s analytics dashboard shows referral sources, conversion rates, and revenue per referring GP.

Does it work for multi-specialist practices?

Yes. DrKing supports multiple specialists with individual calendars, availability rules, and booking types.

Can it collect consultation fees and procedure deposits?

Yes. Text-to-pay links are sent automatically for consultation fees and procedure deposits.

Is it secure?

Clinical records stay in your practice software. DrKing’s data is handled in line with the data handling agreed for your deployment. Ask us about the applicable controls and responsibilities.

Your practice, better connected

Let’s meet your clinic.

Tell us a little about your practice to request a free 20-minute demo.

Submitted securely to DrKing. Please don’t include patient or clinical information.