DrKing brings calls, web chat, SMS, email and social messages into one inbox. AI helps answer, capture details and book appointments, while reminders, reactivation campaigns and source tracking keep your diary full and show what’s working.
Book Your Free DemoA little less ringing.
A lot more running smoothly.
for calls, web chat, SMS,
email and social messages
AI web chat and
online booking
reactivation campaigns
for inactive patients
SMS and email
campaign calendar
Channels, campaigns and integrations are set up for each practice during onboarding.
You’ve built a practice that cares.
But when your team is stretched, the phone is the first thing that slips.
Dentists can’t answer calls during procedures, and the front desk is often with a patient. A caller who reaches voicemail may simply try the next practice on Google.
Give more calls a next stepImplant, ortho and cosmetic enquiries often arrive by web chat, social messages or after hours. A quick, helpful reply keeps the conversation going while your team is busy.
Be the first to respondDental appointments are long, so a missed visit is hard to refill at short notice. Reminders and easy rescheduling help patients keep, or change, their time.
Keep your chairs filledMissed calls. Slow replies. Patients who quietly drift away.
Across phone, web chat, SMS, email, WhatsApp, Facebook and Instagram. Even when your receptionist is helping a patient. Even when you’re in surgery. Every enquiry lands in one inbox.
Offers available times, matches the preferred dentist and appointment type, and books the slot. Anything that needs a human check goes straight to your team. New patient forms are sent automatically.
SMS, email and WhatsApp reminders. Deposits for high-value treatments. Review requests after visits. And monthly reactivation campaigns for patients you haven’t seen in a while.
Ten tools that work together, from the first enquiry to the next check-up.
An AI voice receptionist that answers when your team can’t, captures patient details and books appointments, with a clear handoff to staff for anything urgent or clinical.
Meet your new receptionistPatients book from their phone when it suits them, with live availability, their preferred dentist and the right appointment length, based on how your calendar is set up. All while your practice is closed.
Six-month cleaning recalls. Two-week orthodontic adjustments. Post-procedure check-ins. Thoughtful reminders that keep patients coming back, without another task for your team.
Collect deposits for implants, ortho and cosmetic work with a simple payment link. Patients pay from their phone, securing the appointment before it happens.
Explore text-to-payAutomatically request Google reviews after appointments. Make it easy for patients to share honest feedback and help the next patient find your practice.
Explore review requestsIf a call doesn’t get through, DrKing sends an instant SMS. Pick up the conversation before that patient picks another practice.
Bring missed patients backCalls, web chat, SMS, email, WhatsApp, Facebook and Instagram messages land in one shared inbox. AI replies to common questions around the clock and hands over to your team, so nothing gets lost between tools.
Explore AI web chatEvery month, DrKing can reach out to patients who haven’t booked in a while and have agreed to hear from you — by SMS or email. Replies come straight back to your inbox, and opt-outs are handled for you.
Explore patient reactivationPlan SMS and email campaigns across the year: recalls, seasonal offers, treatment education and end-of-year health fund reminders. Plan your social media campaigns alongside them, so every message stays consistent.
See which sources bring enquiries and which turn into booked appointments. Follow every lead through your pipeline, then put more into the channels that convert and fix the ones that don’t.
Explore analyticsMany callers hang up rather than leave a voicemail. When your team is with a patient, DrKing’s AI voice receptionist picks up, captures the caller’s details, books the appointment and sends a confirmation. Urgent and clinical calls go to a person.
Explore AI Voice ReceptionistUse this matrix to agree what DrKing handles and what goes to a person. We set it up with you during onboarding.
Swipe the table sideways to see every column.
| Caller need | What DrKing does | Next step | Who confirms |
|---|---|---|---|
| New appointment | Answers, captures contact details and the visit type, and offers available times. | Books the slot, or sends the request to reception if it needs a check. | DrKing confirms by SMS; reception reviews anything flagged. |
| Reschedule or cancellation | Finds the existing booking and offers new times. | Updates the booking and frees the old slot for someone else. | Patient gets a confirmation; your change policy applies. |
| Urgent or clinical concern | Captures only what’s needed to route the call — no diagnosis. | Hands over to your designated team member, with a fallback when they’re unavailable. | Qualified practice staff. |
| Missed or after-hours call | Sends an SMS follow-up and continues the conversation by chat. | Books, answers common questions or queues a callback. | Reception closes the loop next business day if needed. |
| Inactive patient replies to a campaign | Responds in the same inbox and offers times. | Books the visit and tags the campaign as the source. | Shows up in your source and conversion reports. |
Workflow guide, not clinical advice. Your practice sets the rules for clinical escalation, consent and contact.
Less time chasing. More time caring. A calmer way to grow your dental practice.
Calls, chats and messages captured in one place. More opportunities to fill your diary.
AI handles bookings, reminders and follow-ups. Your team gets room to breathe.
SMS, email and WhatsApp reminders make it easy for patients to confirm, reschedule or turn up.
Automated follow-up nurtures implant and ortho enquiries, so patients can take the next step.
Calls, chats, campaigns, bookings, payments and reporting. All together in one dashboard.
DrKing works alongside your practice management system. We’ll confirm the integration for your software and version during your demo.
DrKing focuses on enquiries, appointments and communication. We keep the patient information we collect to a minimum and agree data handling for your deployment.
Have something more specific in mind? Let’s talk about your practice.
Get in touchDrKing works alongside your practice management system. Integrations depend on your software and version — see our integrations page for the current list — and we’ll confirm what’s available during your demo. Clinical records stay in your PMS.
Yes. DrKing supports multi-dentist scheduling. Patients can choose their preferred dentist and see that dentist’s available times, based on how your calendars are set up.
Yes. Multiple dentists, chairs and locations can be managed from one dashboard, depending on how your calendars are configured.
Yes. DrKing can automate recall reminders for six-month cleaning, ortho adjustment reminders at two-week intervals, and post-procedure follow-ups.
Yes. DrKing sends text-to-pay links for deposits on implants, ortho, and cosmetic treatments — securing the appointment before it happens.
DrKing’s AI voice receptionist answers, captures the patient’s details, books the appointment and sends a confirmation — all while you’re in surgery. Urgent or clinical concerns are handed to your team.
Yes. DrKing can run monthly reactivation campaigns by SMS and email to patients who have agreed to be contacted. Opt-outs are handled automatically, and replies come back to your inbox.
Yes. DrKing records where each enquiry came from and follows it through your pipeline, so you can compare which sources lead to booked appointments. Accuracy depends on how your tracking links and forms are set up.
Yes. Facebook and Instagram messages can land in the same inbox, where AI and your team can reply. You can also plan social media campaigns alongside your SMS and email campaigns.
Clinical records remain in your practice management system. DrKing’s data handling is reviewed against the Australian Privacy Principles and the requirements agreed for your deployment. Ask us about the applicable controls and responsibilities.
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Book a 20-minute demo. We’ll walk through your patient journey, from first enquiry to follow-up, and show where DrKing fits.