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Missed call recovery

Missed call.
Instant text.
Lead captured.

Many callers hang up rather than leave a voicemail, so you may never know they called. DrKing texts missed callers automatically, captures their details, and helps them book.

Recover your missed calls See how it works
Built for Australian clinics. Ready around the clock.
Auto SMS
Sent straight after a missed call
1 inbox
For calls, chat, SMS, email and social
Lead CRM
Enquiries tracked through to booking
24/7
Care that doesn't clock off
A missed call isn't the end of the conversation

From ringing out to booked in.

Three simple steps. No extra work for your front desk.

01

Call missed.

Your team is busy, or the clinic is closed. DrKing detects the missed call instantly.

The moment the call ends
02

Instant SMS sent.

A personalised text acknowledges the call and offers to help book an appointment.

Straight away
03

Lead captured.

The patient replies. DrKing AI books the appointment and updates your CRM, automatically.

One less thing on your list
Thoughtful follow-up. On autopilot.

Every missed call.
A new possibility.

Give every patient a way forward, even when you can't get to the phone.

Explore missed call solutions
01

Instant Text-Back

A warm, helpful SMS, sent straight away. Reach patients while they're still looking for care.

02

Smart Personalisation

A welcome for new patients. A familiar hello for returning ones. DrKing checks your CRM and tailors the message.

03

Auto-Booking via SMS

Turn a quick reply into a confirmed appointment. Patients share their preferred time, and DrKing AI handles the booking.

04

CRM Integration

Patient details and booking information flow into your CRM, so your team has the context when they need it.

05

After-hours Coverage

Evenings, weekends and public holidays. Missed callers get the same automatic response, 24/7.

Explore after-hours care
06

Spam Filtering

Keep the focus on real patients. DrKing AI screens calls and filters known spam numbers before sending a text.

26%

of people reported waiting longer than acceptable for a GP appointment.

Source: ABS, Patient Experiences 2024–25
Make the first step easier

Getting care starts
with getting a response.

When someone calls your clinic, they're ready to take the next step. Missed call text-back helps Australian clinics keep that conversation going — and gives patients one less reason to call somewhere else.

For dental clinics For general practice
A few things you might be wondering

Good questions.
Simple answers.

How fast is the text-back?

Straight away, sent automatically after the missed call. The patient gets a personalised SMS acknowledging their call.

Can the patient book via SMS?

Yes. The patient replies with their preferred time, and DrKing AI books the appointment automatically.

Does it work after hours?

Yes. Missed call recovery operates 24/7. After-hours callers get the same instant response.

Can it tell new and existing patients apart?

Yes. DrKing checks your CRM and personalises the message accordingly.

What about spam calls?

DrKing AI screens and filters spam numbers. No text-back sent to known spam.

Your next patient is calling

Don't let a missed call
be a missed connection.

See how DrKing turns unanswered calls into booked appointments.

Book a demo

Read the story: the call you missed, the conversation you didn’t →

A little less chasing. A lot more caring.
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