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After-hours answering for clinicsYour clinic closes
at 6. Your patients’
needs don’t.

Patients don’t only get in touch during business hours. Many callers hang up rather than leave a voicemail. While your front desk is closed, DrKing can answer calls, book appointments and capture enquiries, day and night.

Keep your clinic open See how it works

Made for Australian clinics. Here for more of your patients.

A closed clinic at night, with DrKing still answering calls and confirming appointments. THE CLINIC CLOSED 7:42 PM DrKing is on the lineAnswering. Helping. Booking. Appointment booked. Sleep well.

You switch off. We stay on.

1 inbox

for calls, chat, SMS, email and social

Auto SMS

text-back after a missed call

Online booking

open when your doors are closed

Evenings, weekends and holidays.
24/7

AI web chat and online booking

Closed doors. Missed opportunities.

The day ends.
The need for care doesn’t.

Your team deserves to switch off. Your patients still need a way in.
Here’s what happens in the hours between.

26% of people waited longer than they felt acceptable for a GP appointment.
Source: ABS, Patient Experiences, 2024–25

01 / THE SILENT GOODBYE

A patient calls at 7 PM.
Gets voicemail. Hangs up.

Many patients won’t leave a message. Some hang up and call the next clinic. You may never know they called.

02 / THE WEEKEND GAP

Saturday morning enquiries
sit until Monday.

A patient twists their ankle on Saturday. They google physios, call a few clinics, and get voicemail. The one that answers often gets the booking.

03 / THE MESSAGE-TAKING MIDDLEMAN

Your answering service takes
messages. That’s not enough.

Traditional answering services take a name and number. They don’t book appointments. They don’t answer questions. They don’t capture the lead. DrKing can do all three, straight away.

The cost of “we’re closed”

A few missed calls.
A surprisingly
big number.

Move the slider to match your after-hours enquiries. The other numbers are example assumptions, not industry figures.

A few lost calls each night can add up over a year.

Example: 62% hang upExample: $180 / appointment365 days
$326,000

estimated yearly value, based on these example inputs

An illustration, not a revenue forecast. The hang-up rate and appointment value are examples, not measured figures. Assumes every lost enquiry would become one $180 appointment. Rounded to the nearest $1,000. Actual results vary.

Meet your always-on front desk

Your team goes home.
DrKing gets to work.

A helpful voice on the other end. A real appointment in the diary. A patient who feels looked after.

  1. ✓AI voice answers calls when your team can’t
  2. ✓Books appointments, depending on your calendar setup
  3. ✓Answers questions about your clinic and services
  4. ✓Sends an SMS confirmation, automatically
Meet your AI voice receptionist
DrKing Reception● Always here, even after hours
Thanks for calling Greenwell Clinic. I’m your AI receptionist. How can I help you tonight?
Hi, can I book a physio appointment for tomorrow morning?
Of course. There’s a 9:30 AM appointment available. Would that work for you?
That’s perfect, thank you!
✓
Booked. Confirmed. All taken care of.SMS confirmation sent to patient

An example of a better after-hours experience.

24/7 Online Booking

Turn late-night browsing into appointments in your diary.

Appointment Reminders

Keep patients in the loop and appointments on track.

Better after-hours care, whatever your practice.

General practice ↗Allied health ↗
A little more clarity

Good questions.
Clear answers.

Everything you’re wondering about your new after-hours front desk.

What happens when a patient calls after hours?

DrKing AI answers, greets the caller by your clinic name, answers questions about services and availability, and can book the appointment, depending on your calendar or practice software setup.

Does it sound like a robot?

DrKing AI uses natural conversational speech. Callers can ask questions, change their mind or reschedule, much like talking to a receptionist.

Can it handle emergency triage?

DrKing is not a triage or clinical service. It can follow the escalation steps you set, such as passing urgent calls to an on-call contact or telling callers to ring 000 in an emergency.

What about public holidays and weekends?

DrKing can run every day of the year. Public holidays, weekends, 3 AM on a Tuesday. Calls can be answered when your team can’t.

How does it handle patients who just want to leave a message?

DrKing can take messages too. Where it suits the caller, the AI can offer to book directly, so they don’t have to wait for a call back.

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Your next patient might call tonight

Close for the day.
Stay open to your patients.

See how DrKing can look after your callers while you look after yourself.

Let’s talk about your clinic Book a demo · Built for Australian clinics